Account Deletion

This page concerns the Stagionaly application, published by Capsule Codes, and the stagionaly.com website. It explains how to request deletion of your account and which data is removed.

Deletion is available directly inside the app — you do not need to contact us:

1. Open the app and sign in to your account.
2. Go to Profile → Settings.
3. At the bottom of the screen, select «Delete account».
4. Review the summary of what will be deleted.
5. Type the requested confirmation word and confirm.

The option is also available if your account is pending approval or if you have not finished registration yet.

Sign in at stagionaly.com, open the user menu and select Delete account. You will find the same summary and the same confirmation step.

If you can no longer access your account, write to stagionaly@capsulecodes.com from the email address associated with it. We will verify ownership and proceed with the deletion.

Deletion is permanent and cannot be undone. It is not a deactivation. The following is deleted:

• Your sign-in credentials and email address.
• Your full profile: personal details, photo, experience, languages, areas and preferences.
• For candidates: submitted applications, saved offers, saved searches, and the related conversations with their messages.
• For employers who own the company account: the company, its establishments, published offers and received applications, with their conversations.
• Reports you submitted and notifications you received.

If you own a company account with other team members, the app offers to transfer ownership to another member first, so the company is not closed. This is an option, not a requirement: you can delete your account either way.

• Messages sent as a member of a company team. If you delete your account but the company you worked for remains active, the messages you sent in company conversations remain visible to the company and to the candidate, with every reference to you removed: name, email and profile are erased. This is necessary so that the other person's conversation is not destroyed.
• Reports received from other users. If someone reported your profile or one of your offers, that report stays in our moderation record, including the text written by the person who submitted it. This prevents an account deletion from wiping the moderation history. The report contains neither your name nor your email: only an internal identifier remains, no longer linkable to an existing profile.
• Accounting records. Invoices and subscription records are retained for the period required by Italian tax law. They contain no browsing data and no account content.
• Aggregated statistics. Collected only with prior consent and not attributable to an identifiable person.

Deletion from live systems is immediate: once you confirm, the account no longer exists and cannot be accessed. Residual copies in encrypted backups are removed within 30 days.

For any question about this procedure or about your rights under the GDPR, write to stagionaly@capsulecodes.com. We respond within 30 days.